Cost Efficiency
- 80% of communication is non verbal – what does this mean? Telephone interpretation is only 20% effective!
- Unlike telephone interpretation, video interpretation permits the interpreter and the non-English Speaker to see each other and, therefore, gain vital body language communication that would otherwise be lost.
Availability
- It is not always possible to provide face-to-face interpreters at specific times, either because of availability or due to restrictions with public transport.
- With video interpretation, there is always an interpreter available within ten seconds.
Environment
- Video Interpretation eliminates the need for travel and travelling expense.
